Did you crystal clear about the first step until forth step of order processing ? Now lets we move on to the final step of order processing which is order status reporting.
This activity ensures that good customer service is provided by keeping the customer informed of any delay in order processing or delivery of the order.
This step is to inform to the customer about the goods condition before customer received the goods.
The activity that are related is =
1) Tracing and tracking the order processing or delivery of the order.
2) Communicating with the customer about where the order may be in the order cycle and when it may be delivered.
Example of order status reporting
No comments:
Post a Comment